We offer FREE shipping on all orders within the United Kingdom.
If you have any queries regarding your order please contact us at vets@BBounce.co.uk.
UK timeframe: 2-3 days.
We currently do not ship outside of the UK.
If a product is faulty you may have a right to cancel the order, have the product replaced or to get part or all of your money back.
Please contact us at Vets@BBounce.co.uk for any product issues.
If you don’t see a difference in your dog please send us an email describing briefly what's happening and send us the empty product containers.
You are responsible for paying for your own shipping costs for returning your item.
If you would like to initiate a refund please take the following steps: